After Sales Service & Technical Support

Netwell Systems believes in life-long liaisons with every customer. We build customer relations on turn-key basis. With over 20 years of service background, customer service is no longer a strategy, it has become second nature to us.

We handle after-sales service and technical support for the products and systems from our Principles MOTRONA Germany, CMZ Italy, ELAU Germany, LTi-MOTION Germany, WACHENDORFF Germany and TRIO United Kingdom.

Over the years, through experience and training, we have acquired diagnostics, fault finding, technical support and programming skills for drives and automation controls from various international manufacturers. We actively provide the asset management services for:

Bosch Rexroth Germany      
Bosch CNC CC100/120, CC200/220, CC300/320, TYP1osa, TYP3osa Controllers
Bosch Robotics RHO3 / RHO4 Controllers
Bosch PLC PC400/600, CL150/200/300/400/500, SoftPLC PCL
Bosch SM, DM, DS, SPM-T, ASM-TD ServoDrives
Bosch SE, SD, QVF, SG, SR, SF Motors
Rexroth Indramat  MTA, MTX, CLC, PPC, OptiFeed Controllers
Rexroth Indramat TDM, KDS, DKC, DDS, HDS, HCS, HMS ServoDrives
Rexroth Indramat MAC, MDD, MKD, MHD, MSK, MSH Motors

B & R Austria                       
System2003 / System2005 / Power Panel 100 / 200

ELAU Germany                    
SX1, MAX-4 Controllers
MC-4 PacDrives and SM Motors

JENAER Germany/China    
ECOSTEP 200, P200 Drives

MOOG Germany                  
T160, T161, G400, D313 ServoDrives

PHOENIX CONTACT Germany
IBS BA-AT , IBS DSC Controllers, IBS I/O Modules

SIEMENS Germany             
PLC S5-110, S5-135, S7-312, S7-315 Controllers

STÄUBLI Switzerland          
Bosch SCARA Robots SR60, SR80, SR800, SR4/6/8

After-sales Service and Technical Support functions handled by us are :

  1. breakdown maintenance
  2. diagnosis and fault finding
  3. software archive and retrieval
  4. drive tuning and optimization
  5. plc program modifications / amendments
  6. motion programs for robots
  7. retrofitting/upgrading of old systems with current models
  8. maintenance manuals
  9. spare parts selection and  recommendation
  10. sourcing of 3rd party spare parts
  11. maintenance contracts for complete system

 

:: System Integration and Commissioning :: After Sales Service and Technical Support :: Repairs and Spare Parts :: Automation Consultancy

footer bar
Best viewed in 1024x768 with IE 8.0 - Copyright 2015, NETWELL SYSTEMS PTE. LTD. - All Rights Reserved